Privacy policy.

Last Updated: 14.06.2026

Introduction

At Humewood Gifts, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Business Name: Humewood Gifts

Email Address: humewoodstudios@gmail.com

Website: www.humewood.co.uk

Data Controller: Humewood Gifts

Information We Collect

We may collect the following information:

Information You Provide

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment information (processed securely through third-party payment providers)

  • Personalisation details submitted for custom products

  • Messages and correspondence sent to us

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of visits

  • Referring website addresses

  • Cookie and usage data

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Personalise products according to your instructions

  • Provide customer support

  • Communicate regarding orders and enquiries

  • Improve our website, products and services

  • Prevent fraud and protect website security

  • Comply with legal and tax obligations

  • Send marketing communications where consent has been provided

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal grounds:

  • Performance of a contract (to fulfil your order)

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent (for marketing communications and certain cookies)

Payment Processing

We do not store or have access to your full payment card details. Payments are processed securely through trusted third-party payment providers.

These providers may collect, process and store your payment information in accordance with their own privacy policies.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Payment processors

  • Delivery and courier companies

  • Website hosting providers

  • Marketing service providers

  • Professional advisers (accountants, legal advisers)

  • Government authorities where legally required

We never sell your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Meet legal, tax and accounting requirements

  • Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates about new products, offers and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic.

Cookies may be used to:

  • Remember your preferences

  • Enable website functionality

  • Analyse website performance

  • Support advertising and marketing activities

You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no method of transmission over the internet can be guaranteed as completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Humewood Gifts

Email: humewoodstudios@gmail.com

Website: www.humewood.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.